Services

Credit Recovery Banking Sector

As a responsible party, most banks creates various types if credit in stimulating the national economy. Therefore, credit arrears also exist as a result of borrowers who fails in accordance with the repayment agreement.

With this, SAMSURIPARTNERS offers competitive services and based on current regulations and guidelines established by the Bank Negara Malaysia (BNM) according to BAFIA ACT. SAMSURIPARTNERS provide trained officers in the collection to compete with the confusion and problem debtors / borrowers in respect of arrears, risk description claim process and convince debtors / borrowers to settle their arrears in full or scheduled based on the permission of the client.

Our officers are trained according to the types of claims in respect of:

Claim the credit card agreement (NPL Account)
Claim the credit cards agreement (Pre NPL Account)
Claim the credit card agreement (Write Off Account)
Claim hire purchase agreement
Claim hire purchase property / housing loans

Credit Recovery Services

In line with the modern lifestyle, many companies offer service to purchase personal equipment by credit hire purchase. Hence, there are companies that face with the problem of NPL’s by schedule or non-performing. SAMSURIPARTNERS also took this opportunity to provide officers who are skilled in managing process claims:

Claims furniture hire purchase agreements (Pre NPL Account)
Claims hire purchase electrical goods (Pre NPL Account)
Claims communication goods under hire purchase agreements.
Claims Agreement communication bills.
Claims management utility agreements.

Collection Operation

We focus on Commercial collection as well as Education sector, Government, Utilities, Banking and Telecommunication. SAMSURIPARTNERS’s invaluable assets is to have employees with skilled and talent in debt collections recovery. They undergo comprehensive training to upgrade and improve the quality of services from time to time.

SAMSURIPARTNERS’s outstanding performance is a result of appropriate methods and techniques in establishing an efficient team. We have found that through concerted action and focus, we achieve better result for the clients.

We also examine the background of each employee before absorbing them in. All potential employees needs to be positive and professional in challenging work environment. SAMSURIPARTNERS do not appoint part-time employees because it does not meet the standards set by some clients. All employees are offered a basic salary plus with a lucrative commission scheme.

We operate in a competitive and challenging environment but at the same time we maintain healthy competition. We believe this is the key to produce a very good result for qualified employee provide with excellent decision.